Thomas Cook
ceased trading with immediate effect on 20th September 2019 leaving
more than 150,000 British travellers abroad and unsure of their remaining
holiday plans and over a million customers losing their future holiday
bookings. We sincerely hope this hasn’t affected too many Direct Travel customers,
however we are here to help those who find themselves unsure on their next steps
as a result of this news.
If you have
been affected please find the information you require below:
Direct
Travel Claims - Contact Claims Settlement Agencies on telephone - 01702 553 443
If you have
purchased another brand on our website, please call the claims number listed on
your Travel Insurance Certificate.
Please note
the Civil Aviation Authority (CAA) will be working on refunding bookings. If
you are already abroad then please visit thomascook.caa.co.uk or call +44 1753
330 330. The UK freephone number is 0330 303 2800.
The team at
Direct Travel would like to extend our sympathies to the thousands employees
who are now facing redundancies as a result of this news.