As of 1st April 2024, Direct Travel, AllSafe, and Fit2Travel no longer provide cover for Scheduled Airline Failure or End Supplier Failure.
For policies purchased prior to the 1st April 2024, please see below:
Scheduled Airline Failure and End Supplier Failure are included across some of our policies.
The following policies provide cover for Scheduled Airline Failure:
AllSafe Standard Plus- up to £1,500
AllSafePremier - up to £1,500
AllSafePremier Plus - up to £1,500
Direct Travel Standard - up to £1,500
The following policies provide cover for End Supplier Failure (which includes Scheduled Airline Failure):
Direct Travel Premier - up to £1,500
Direct Travel Premier Plus - up to £1,500
Fit2Travel Gold - up to £2,500
Fit2Travel Platinum - up to £5,000
Scheduled Airline Failure and End Supplier Failure cover is provided by International Passenger Protection Limited and underwritten by Liberty Mutual Insurance Europe SE. Under these sections, the maximum benefit would be paid to each insured person named on the invoice for irrecoverable sums paid prior to financial failure, or in the event of insolvency after departure, the additional costs incurred by you to return home.
Please note, this cover is not applicable to the financial failure of any travel agent, tour organiser, booking agent or consolidator with whom you have booked travel or accommodation.
If you would like to view further information on airlines which have filed for insolvency, or insolvency protection, please visit:
International Passenger Protection Limited - www.ipplondon.co.uk/airline-news.asp
The UK Civil Aviation Authority - https://www.caa.co.uk/newsroom/news/?tag=Airlines
Quick Links
Need help?
UK Customer Services0330 880 3600*
Mon - Fri 9am - 5pm, Sat 8.30am - 4pm, Closed Sunday.
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.