Call 0330 880 3600 Calls may be monitored or recorded. Opening Times.
Some of our policies - although not all - offer cover for natural disasters (or natural catastrophes). This would vary depending on your insurer and level of cover, so please check your Policy Wording to confirm what you are covered for.
For Direct Travel or Allsafe policies, you may be eligible to make a claim under the following sections:- Section A: Trip Cancellation- Section B: Trip Interruption- Section C: Travel Delay
For Fit2Travel policies, you may be eligible to make a claim under the following sections:- Section A1: Cancellation- Section B13: Curtailment
For Freespirit policies, you may be eligible to make a claim under the following sections:- Section A: Cancellation- Section D: Curtailment/Loss of Holiday- Section I: Extended Journey Disruption- Section L: Travel Risks
For Goodtogo policies, you may be eligible to make a claim under the following sections:- Policy A, Section 1: Cancellation- Policy B, Section 1: Curtailment- Policy B, Section 11: Catastrophe
Quick Links
Need help?
UK Customer Services0330 880 3600*
Mon - Fri 9am - 5pm, Sat 8.30am - 4pm, Closed Sunday.
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.