A ‘single article limit’ refers to the maximum amount you can claim for one item, pair, or set, forming part of the personal belongings you have taken on holiday with you. If your personal items and/or baggage is lost, stolen, damaged, or destroyed during your journey, you may be able to make a claim for those items, as per your Policy Wording terms and conditions.
The maximum claim amount for a single article varies across our providers, from no cover at all on the Goodtogo Silver policies, to up to £500 on the Direct Travel Premier Plus policies. Each wording will outline the amount you can claim within the Summary of Cover or Schedule of Benefits.
Please note that excesses may apply in the event you need to make a claim for your baggage and/or personal belongings. These apply per person, per section, per claim - for more information, visit our FAQ ‘Is there an excess?’.
Quick Links
Need help?
UK Customer Services0330 880 3600*
Mon - Fri 9am - 5pm, Sat 8.30am - 4pm, Closed Sunday.
*Calls are recorded for training and monitoring purposes.
UK Emergency Assistance
Direct Travel (Allianz) - 01444 465 553
AllSafe (Allianz) - 01444 465 553
Fit2Travel (Arch) - 01243 621 501
Freespirit (Canopius) - 0203 819 7170
Goodtogo (Red Sands) - 01444 465 573
Available 24 hours a day, every day.