Site map
Looking for something on our website? This page links to every main section of Direct Travel, from our travel insurance policies and medical conditions cover to sports and activities, destination guides, frequently asked questions and help with an existing policy.
Travel insurance
Whether you are planning a single holiday, several trips a year or a long stint of travelling, you can compare our policies here. You will also find specialist cover for cruises, skiing, family holidays, UK breaks and travellers who live outside the UK, plus optional extras such as gadget and car hire excess insurance.
- Direct Travel home page
- Travel insurance
- Our travel insurance products
- Single trip travel insurance
- Annual multi-trip travel insurance
- Family travel insurance
- Backpacker insurance
- Cruise travel insurance
- Ski insurance
- UK day and break insurance
- Travel insurance for non-UK residents
- Coronavirus travel insurance
- Gadget insurance
- Car hire excess insurance
- Cancellation Plus cover
- Natural disaster cover
- Compare our travel insurance
Pre-existing medical conditions
Travelling with a medical condition shouldn't stop you getting the right cover. Start with our guide to pre-existing medical conditions, then browse by type of condition to see how travel insurance works for your circumstances.
Medical conditions by type
Each category below brings together related conditions, so you can find information that matches your own health quickly.
- Autoimmune conditions
- Blood and circulatory conditions
- Cancer
- Diabetes and hormonal conditions
- Eye, ear, nose and throat conditions
- Gastrointestinal and digestive conditions
- Heart conditions
- Infectious conditions
- Kidney, liver and urinary conditions
- Mental health conditions
- Musculoskeletal conditions
- Neurological conditions
- Respiratory conditions
- Skin conditions
- Other medical conditions
Popular medical conditions
These pages give travel insurance information for some of the conditions people ask us about most often.
- Crohns disease travel insurance
- Type 1 diabetes travel insurance
- Diverticulitis travel insurance
- Lupus travel insurance
- Pulmonary embolism travel insurance
Sports, activities and winter sports
Planning to do something active on holiday? Search our list of sports and activities to check how each one is treated under your policy, and read about winter sports cover and our ski resort guides before you hit the slopes.
Travel guides and advice
Our guides help you plan a safer, smoother trip. Look up a destination in our country guides, check the latest Foreign, Commonwealth and Development Office (FCDO) updates, and get practical advice on everything from baggage to budgeting.
- Country guides A to Z
- Country guides
- FCDO travel advice updates
- Maps directory
- Budget backpacking guide
Travel guides
In-depth guides on what your policy can cover and the health risks to be aware of in some parts of the world.
- All travel guides
- Baggage guide
- Cancellation cover guide
- Cholera guide for travellers
- Malaria guide for travellers
- Volunteering abroad guide
Travel advice
Practical tips to help you prepare for your journey, including advice on taking medication abroad and protecting your luggage.
- All travel advice
- Baggage cover explained
- Travelling abroad with medication
- FCDO Travel Aware campaign
Blog, news and infographics
Travel inspiration, explainers and the latest travel news from the Direct Travel team, plus visual guides to help you travel well.
- Travel blog
- What does travel insurance actually cover?
- Single trip vs annual multi-trip travel insurance
- MoneyHelper travel insurance directory
- Why train travel feels right in autumn
- Travel news
- Travel infographics
Frequently asked questions
Have a question about travel insurance? Our FAQs answer the questions customers ask us most, from buying and changing a policy to what happens when travel plans are disrupted. Browse by topic or pick a question below.
FAQ topics
Each topic page groups related questions together, so you can find the answer you need without searching.
- Age limits and age group definitions
- Company information
- Destinations and regions
- General cover
- Health
- Payment
- Policy and cover types
- Policy types and cover
- Product information
- Sports and activities
- Winter sports and ski
Buying and managing your policy
Help with choosing a policy, finding your documents, making changes after you buy, renewing and making a claim.
- When is travel insurance necessary?
- How do I change my area of travel after buying?
- How do I make a claim?
- Is there a discount if I have a household contents policy?
Understanding your cover
Plain explanations of common insurance terms and limits, so you know exactly what your policy means before you travel.
- What is an excess?
- What does exclusion mean?
- What is the single article limit?
- Can I increase the personal possessions limit?
- Know before you go
- Do I have to pay my medical bills abroad?
- Am I covered to drive abroad?
- How do I get liability cover for driving in the USA?
- Can I cover my gadgets while abroad?
- Are gadgets covered in the aircraft hold?
- How much are my golf clubs insured for?
Travel disruption
What to know if strikes, bad weather, natural disasters or other events affect your plans.
- Do you cover scheduled airline failure?
- What if airline staff go on strike?
- Am I covered for adverse weather?
- What if extreme weather affects my travel plans?
- Am I covered for a natural disaster?
- Am I covered for volcanic ash disruption?
- Am I covered if there is a terror attack?
Health and medical conditions
Answers about declaring medical conditions, medical screening and finding cover if you have been refused elsewhere.
- If I have depression, do I need to declare it?
- Refused cover for a medical condition? You may still get travel insurance
Annual policies, families and age limits
How annual multi-trip policies work for couples and families, and how we define adults, children and infants.
- How many days can I be abroad on an annual policy?
- Can I extend the trip limit on an annual policy?
- Can I upgrade my European annual policy to worldwide?
- Can we be insured as a couple on one annual policy?
- Can I include my grandchildren on an annual policy?
- Are any benefits reduced for children?
- What is the definition of an adult?
- What is the definition of a child?
- What is the definition of an infant?
Backpacker policies
Answers for long-term travellers, including age limits, trips home and stopovers along the way.
- Is there an age limit on backpacker policies?
- What if I turn 37 during my backpacker policy?
- Can I return to the UK during a backpacker policy?
- Does backpacker insurance cover skiing and snowboarding?
Cruise cover
What to expect from cruise cover if your itinerary changes, you miss a port or you are confined to your cabin.
- What is the definition of a cruise?
- My cruise itinerary changed. Can I claim?
- Is a missed port covered?
- Do you cover cabin confinement?
Sports and activities
Find out how hazardous sports and are treated under your policy.
UK day and break policies
Everything you need to know about insuring days out and short breaks in the UK.
- What is the age limit for UK day and break insurance?
- How many days do UK day and break policies cover?
- Can my family travel separately on a UK day and break annual policy?
Customer help
Already a customer? Here you can make a claim, renew your policy, manage your account and get in touch with our team. If something has gone wrong, you can also find out how to make a complaint.
About Direct Travel
Direct Travel is a trading name of Brokersure Ltd. Learn more about the company and the people behind it, read what our customers say about us and find our policies and press contacts.
